Travel Cancellation and Conditional Credit Request
- Please complete this form to cancel your upcoming Virgin Australia flight.
- For bookings originally made on or before 20 April 2020, a Conditional Credit will automatically be applied to your booking upon completing this form. There is no further action you need to take. For more information including the specific conditions which apply to Conditional Credits, view the Conditional Credit page.
- For bookings originally made on or after 21 April 2020, your cancellation will be processed automatically after completion of this form, and your request will be reviewed in line with the fare rules and policies applicable to your booking. Your fare rules can be found on the Virgin Australia website and we encourage you to review the options available to you before proceeding with this form.
- If your original booking was made through a travel agent, please contact them to discuss changes to your booking.
Please complete the below with the details of the first person listed on the booking. If you are unsure of the first person on the booking, please use the main booking contact.